At The Toy Kings, we aim to deliver your order as quickly and efficiently as possible. Below are the estimated delivery times and important details regarding our shipping process.
- Processing Time
- Orders are processed within 2 business days excluding weekends and holidays.
- You will receive a confirmation email once your order has been dispatched.
- Estimated Delivery Times
We offer the following delivery options:
- Standard Shipping: Estimated delivery within 2-4 business days.
- Express Shipping: Estimated delivery within 1-2 business days.
- International Shipping: Estimated delivery within 7-14 business days, depending on the destination.
Please note that delivery times may vary due to external factors such as customs processing, weather conditions, or carrier delays.
- Shipping Costs
- Shipping fees are calculated at checkout based on your location and chosen delivery method.
- Free shipping is available for orders over $100.
- Tracking Your Order
- Once your order has been dispatched, you will receive a tracking number via email.
- You can track your order using the link provided in the email.
- Delivery Delays
While we strive to meet estimated delivery times, unforeseen circumstances may cause delays. If your order has not arrived within the expected timeframe, please contact our support team at sales@thetoykings.co.uk.
- Lost or Missing Orders
If your order is marked as delivered but you have not received it:
- Check with your neighbours or building management.
- Verify the shipping address provided at checkout.
- Contact our customer support team for assistance.
- Contact Us
For any delivery-related inquiries, please reach out to our customer service team at sales@thetoykings.co.uk.
By placing an order with us, you acknowledge and agree to this Delivery Policy.